On Thursday 4 December IKEA will open its first NZ store in Mt Wellington in Auckland. We expect there to be an increase in traffic which will affect courier deliveries and pick ups in the area. Expect longer delivery times into areas around Mt Wellington.
As we move into December and Christmas approaches quickly, courier and transport networks across New Zealand are experiencing significant increases in volume. Below is everything you need to know to keep your freight moving smoothly over the festive period.
Zend will remain open throughout the Christmas and New Year period, closing only on the official public holidays:
Christmas Day – Thursday 25 December
Boxing Day – Friday 26 December
New Year’s Day – Thursday 1 January
Day After New Year’s Day – Friday 2 January
Please note:
There will be no pickups or deliveries on these days, and delivery times around public holidays may vary.
To give your freight the best chance of arriving before Christmas, please ensure it is sent by the following dates:
Courier Services
Inter-Island Overnight: Monday 22 December
Inter-Island Economy: Thursday 18 December
Transport Services
Inter-Island Transport: Friday 19 December
Within-Island Transport: Monday 22 December
Freight sent after these dates will still move through the network, but pre-Christmas delivery cannot be guaranteed.
Freight volumes following Black Friday and Cyber Monday remain very high, which is causing delays across all courier and transport networks.
Customers should expect:
Slightly longer delivery times
Delays on overnight and inter-island services
Increased pressure on regional routes
We encourage sending early wherever possible.
A reminder that from 10 November, customers using TGE in Christchurch must book pick-ups before midday to guarantee same-day collection.
For urgent freight that needs picking up after midday, please contact our team directly so we can assist.
To help your freight move smoothly over the holiday period:
Include the receiver’s business hours and contact phone number on every label.
Send consignments early, especially inter-island or large freight.
Ensure receivers will be open and available to accept deliveries during the holiday period.
Be aware that storage fees may apply if freight is undeliverable due to receiver closures.
If you need assistance with urgent freight or have questions about sending close to Christmas, our team is here to help.
Wishing you a smooth lead-up to the festive season!
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